Privacy Policy

One of our central concerns is protecting the personal data of visitors to our website, prospective clients, current clients and guests. For this reason, we have taken all technical and organisational measures in order to properly satisfy the statutory requirements on data protection (German Data Protection Act (Bundesdatenschutzgesetz – BDSG), German Telemedia Act (Telemediengesetz – TMG). In the following we would like to inform you about the collection and usage of data provided by visitors to our website and our members.

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By consenting to the Privacy Policy, you agree to allow CLOUD N°7 Apartments GmbH to collect, process and use your personal data in accordance with the following provisions and pertinent data protection legislation.

1. Basic principles in the collection and processing of personal data

1.1. Personal data

Personal data consists of individual information on the personal or material circumstances of a specific or specifiable natural person in accordance with section 3 (1) of the German Data Protection Act. This includes, for example, the name, address, phone number, email address, all information on bank details and other personal data that you provide us with so that we can contact you and send you information or so that we can send you our newsletter.

1.2. Log files

Each time you access our website, usage data is transmitted by the respective internet browser and saved in log files, the so-called server log files. The saved data sets contain the following data: Date and time of call-up, name of page called up, IP address, source URL from which you reached our page, transferred quantity of data, information about the browser you have used. This data is solely used for technical communication and is deleted after the end of usage, unless there is a statutory obligation to retain such data.

1.3. Collection, processing and usage of your personal data

We collect, process and use your personal data only if you have given your consent to such beforehand or if such is permitted by law or we are obligated to such by law. If it is sufficient to use anonymous data or data under a pseudonym for the purpose indicated, we will limit ourselves solely to the collection and usage of such data.

1.3.1 Contact form

We collect, save and process your personal data if you are interested in our offered real estate or our rental offers with hotel service (accommodations agreement on apartments) as a visitor to our website or a prospective member and enter into contact with us for this purpose by filling out the contact form displayed on our website. We use and process this data solely in order to send you information about our company and our offers and to answer your questions and/or, if afterwards you conclude a contract with us for the services we offer, to create, execute or process the contract or issue a bill for our services.

We collect and process your gender, your first name and surname and your email address through the salutation in order to send information about the apartments let by us and the hotel service. This information is mandatory, so that we can communicate with you. Optionally, you can indicate the postal address of your place of residency (street, house/building no.., postal code, city/town, country), your landline number, your mobile phone number and the name of the company to which you belong and the message that you would like to convey. This information is not mandatory, but rather voluntary information.

We collect and process your first and last name, your email address and your phone number to send information about our real estate that you can acquire and to correspond with you in this regard. This information is mandatory so that we can communicate with you. Optionally, you can provide the postal address of your residency (street, building/house no., postal code, city) and the message you would like to send us. This information is not mandatory, but rather voluntary information.

1.3.2 Newsletter

You can sign up for our free newsletter. The newsletter will provide you with information about our company and our latest offers at regular intervals. We use the so-called double opt-in procedure for sending the newsletter. Initially, we collect your email address. After giving us your consent to send our newsletter by clicking on the “Subscribe” button at our website and providing your email address, you agree that we will send you a confirmation email to the address provided with a link containing explanations. We are only authorised to send you our electronic newsletter after you have clicked on this link after receiving the email. Your consent will be verified again by means of your second act (clicking on the link). For this reason, we will save and use your email address.

If you signed up for our newsletter, you have issued the following declaration of consent, which we will repeat below for your information:

I agree to receive a promotion in the form of newsletters from CLOUD N°7 Apartments GmbH.

You can revoke this consent to the usage of your data for sending the newsletter at any time. Notification in text form (email, letter, fax) is sufficient.

1.3.3 Sharing of data

Your personal data will only be shared and sent to third parties if this is required for the purpose of corresponding with you or you have given your consent to such. We will also send you material by post (brochures, catalogues, magazines) for the purpose of providing information about our company or our offers. For this purpose, we must share your data (postal address) with courier services or the postal service. The data provided in this way may be used by our service providers solely for the execution of the tasks assigned by us. Any other usage of the data is not allowed. You can object to this usage of your data for advertising purposes in full or in regard to individual measures at any time. Notification in text form (email, letter, fax) is sufficient.

Subject to the aforesaid provisions, your personal data shall not be brought to the attention of or shared with third parties in any case for advertising or marketing or other purposes without consulting you or without obtaining your consent. This shall only not apply if we are required to hand over the data by law or on account of a regulatory order, particularly in cases of criminal prosecution or for the purpose of preventing risks.

1.4. Cookies

We use so-called cookies. Cookies are alphanumeric identification codes that are either saved on your computer temporarily and deleted as soon as you close your browser (“session cookies”) or are saved for a longer period of time or permanently in your storage medium (“permanent cookies”). We use session cookies to maintain the connection during your visit to our website. Permanent cookies are used solely in order to make our website convenient for you and to meet your needs. They make it easier for you to use our website by not having to re-enter certain information when you return to the website and to quickly direct you to our website.

You can refuse cookies through your browser settings, delete them from your computer, block them or activate the function so that you are always asked for the acceptance of a cookie. Accepting cookies is not required in order to visit our website. However, we point out that certain features, particularly the choice of language and Google Maps, may only be possible to use with limitations if you block cookies.

We will give you an example of how you can deactivate cookies below:

Example in Internet Explorer browser:

Open Internet Explorer.
Select “Internet options” in the “Extras” menu.
Click on the “Privacy” tab
Now you can set the browser to accept cookies, select cookies or block cookies.
You confirm your settings with “OK”

Example in Firefox browser:

Open the Firefox browser.
Select the “Settings” option in the “Extras” menu.
Click on the “Privacy” tab
Select the “User-defined settings” option in the drop-down menu.

Now you can determine whether cookies should be accepted, how long you want to save these cookies and can add exceptions for websites where you would like to always accept or never want to accept cookies.

You confirm your settings with “OK”

Example in Safari browser:

Open the Safari browser.
Select “Settings” in the menu bar (icon: grey cogwheel gear in the upper right-hand corner) and click on “Private sphere”.
Under “Accept cookies”, you can set whether and when Safari should accept cookies from websites. You can
click on “Help” (?) for more information.
If you would like to receive additional information about cookies that are saved on your computer, then click on “Display cookies”.

1.5. Web analysis

1.5.1. Google Analytics

These websites use Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are saved on your computer and facilitate an analysis of how visitors use the website. The information that the cookie provides on your usage of this website is usually transferred to a server of Google in the US and saved there.

If IP anonymization is activated for this website, however, your IP address will be shortened in advance by Google in the member states of the European Union or in other states that are Contracting Parties to the Agreement on the European Economic Area. The IP address is transferred to one of Google’s servers in the US and shortened there only in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your usage of the website, to prepare reports on the website activities and to provide additional services connected with the usage of websites and the usage of the internet for the website operator. The IP address sent from your browser as part of Google Analytics shall not be combined with other data of Google. You can block the cookies by setting your browser software accordingly; however, we would like to point out that you may not be able to use all the features of this website in full in such cases.

You can also prevent the recording of data produced by the cookie and obtained from your usage of the website (including your IP address) from being sent to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link ( You will find more information at and at

You have the ability to prevent the future recording of your data when visiting this website by clicking on the following link to activate an opt-out cookie: Deactivate Google Analytics (function for activating the opt-out cookie).

To ensure the anonymous recording of IP addresses, Google Analytics has included the code “gat._anonymizeIp();” so that IP addresses are only processed in shortened form in order to rule out a direct connection to a person.

1.6. Plug-ins

If you use the standard social plug-ins from Facebook, Twitter, Instagram & Co., it is possible for the individual social network to receive detailed information about the surfing conduct of users (so-called user tracking): When websites that have integrated a plug-in are called up, the browser of the user establishes a direct connection to the servers of the respective social network. This leads to the fact that the user data such as the IP address in particular is sent to the network and the network receives the information that the user visited the website. If the user is logged in simultaneously at the social network, this network can assign the website visit to the user’s account. If the user wants to prevent this, they must be logged out of the social network prior to visiting the websites that have integrated the social plug-ins.

But also in cases in which the user is not a member of a network, a transfer of data to the respective network also takes place with the integration of the standard social plug-ins. In the case of websites that integrated an active social plug-in, a cookie is placed each time a website is called up. This cookie is automatically sent each time a connection is made to a server in the network so that in principle it is possible for the network to combine all the pages visited by the user in order to create a profile. Therefore, it is also not ruled out that this data saved by the respective network will be assigned to the person if this person signs on to one of the social networks later.

Since numerous networks have their registered office outside of Europe, for example in the US, your data will be transmitted to social networks in these third countries, e.g. to the US, in the cases described above.

You will find more details on the purpose and scope of the data collection, processing and usage by the social networks and the respective rights of the user and the options for protecting the private sphere through your profile/account settings if you read the privacy policy of the respective network. In terms of our website, the following is relevant in this regard:


The social network Facebook is owned and run by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. You will find information about its privacy policy at:


The social network Instagram is owned and run by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA. You will find information about its privacy policy at:


The social network WhatsApp is owned and run by WhatsApp Inc., 650 Castro Street, Suite 120-219

Mountain View, California, 94041, USA

You will find information about its privacy policy at:

We would like to give you the opportunity to show your contacts in social networks what you are interested in – under the condition that you give your consent to the sharing of data with the respective network. Therefore, as a rule we use the c’t project Shariff developed by the magazine publisher Heise to protect your data. By using Shariff, you can use our services without your surfing behaviour simultaneously being visible for social networks.

The Shariff button establishes the connection to the social network only when you become active and click on the button. Only after this has been done will your user data be transmitted to the respective network in the US or other third countries and saved there, as described above. Prior to this, the social networks cannot record any data from you. Please click here for more information on the c’t project Shariff.

2. Information rights

You have the right to information about the data saved regarding your person, its origin and the recipient as well as the purpose of the data processing at any time. You will receive information from CLOUD N°7 Apartments GmbH, email:, Tel.: +49 711 960 29 33. Furthermore, you possess the right to have such blocked or, as necessary, deleted at any time.

3. Revocation rights

You have the right to revoke your consent to the data processing and usage, effective for the future, at any time. Please send a short email or letter with information about your address and your email address to CLOUD N°7 Apartments GmbH, email: We will then delete your data immediately in full except in justified cases of misuse or if retention is required by law.

4. Correction / Blocking / Deletion

You have the right to correct, block and delete data saved in regard to your person at any time. Please send a short email or letter with information about your address and your email address to CLOUD N°7 Apartments GmbH, email: We will then correct, block or delete your data immediately in full except in justified cases of misuse or if retention is required by law.

Legislation comprehensively prescribes storage periods and obligations. After the end of these periods, data is fundamentally deleted in a routine procedure. If data is not affected by this, it will be deleted if it is no longer required for satisfying the member and/or contractual relationship with you or for the purpose described under section 1.

5. Changes to privacy provisions

If changes are made to privacy provisions, you will be notified thereof by email. You may print or save our privacy provisions at any time.

6. Contact information:

We attach tremendous importance to your comments on our privacy conditions. If you have questions about our privacy policy or believe that it is not being properly complied with, you can contact us by email at the following address: CLOUD N°7 Apartments GmbH, email: You can also reach us by phone during standard business hours between 8:30 a.m. and 6:00 p.m.

Responsible body:

CLOUD N°7 Apartments GmbH
Lenzhalde 18
70192 Stuttgart

Phone.: +49 711 96 02 9 – 33 / +49 711 13 77 41 – 18
Email address:

Authorised representative: Philipp Deutsch, Managing Director